morocco
DESERT SURF - BOOKING CONDITIONS
When you book your holiday at Desert Surf Morocco we will ask you to transfer a deposit of 20% of the camp price by bank transfer or online card payment. We will guarantee your booking once we have received this deposit, without this deposit your booking is not confirmed and we are entitled to accept other bookings. The remaining 80% of the holiday cost must be paid in cash in euros on arrival at Desert Surf Morocco. You can pay by card in dirhams (in this case 1 euro = 11 dh)
CANCELLATION OF BOOKING BY CLIENT OF DESERT SURF MOROCCO
If you have made a booking with us but have to cancel it, please let us know as soon as possible. We have a sliding scale of refunds depending on how much time you give us notice of cancellation.
- Cancellation more than 2 months before your arrival date at Desert Surf Morocco - we will refund 90% of the deposit
- Сancellation more than 1 month before your arrival date at Desert Surf Morocco - we refund 50% of deposit
- Cancellation less than 1 month before arrival at Desert Surf Morocco - we do not refund deposit, 80% of full cost should be paid
- Cancellation on arrival - 20% of full cost of days to be cancelled can be refunded
CANCELLATION OF THE BOOKING BY DESERT SURF MOROCCO
In cases where Desert Surf Morocco is unable to provide the holiday you have booked, we will offer you an alternative holiday of a similar standard.
Everyone booking a holiday with Desert Surf Morocco must have full travel insurance, including surfing insurance. Desert Surf Morocco is not responsible for injuries or damage to persons during the stay. Guests must take out their own travel insurance.
All guests are responsible for surfing equipment. We require the customer to return the equipment in it's original condition, in the case of damage the customer must pay the cost of repair or the cost of the damaged equipment. Desert Surf Morocco suggest equipment insurance as an extra service that can be bought in the camp on arrival day.
Desert Surf Morocco guarantees you that your personal information provided at the time of booking will be held and used only for the purposes of Desert Surf Morocco. We will not share or pass it on to third parties.
